Remote Itinerary Planning Specialist

Do you enjoy working with clients and supporting travel planning from start to finish?

We are expanding our remote client services team and are seeking a Remote Itinerary Planning Specialist to support leisure travel bookings and customer inquiries. This role focuses on assisting clients with reservations, itinerary coordination, and ongoing travel support in a fully remote environment.

Full training and structured onboarding are provided. Prior travel industry experience is helpful but not required.

• Support clients with booking flights, hotels, cruises, and tailored holiday packages.
• Communicate professionally via email, phone, and online chat.
• Research destinations, offers, and travel options to suit each clients needs and budget.
• Prepare personalised travel itineraries and simple proposals or quotes.
• Resolve booking questions and provide solutions quickly and efficiently.
• Maintain accurate client details and booking records.
• Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.

• Excellent communication and interpersonal skills.
• Friendly, professional manner with strong attention to detail.
• Self-motivated, organised, and able to work independently.
• Confident using computers, email, and online tools.
• Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential.

• Laptop or desktop computer.
• Reliable broadband internet connection.
• Smartphone for communication and updates.
• Quiet workspace suitable for client conversations.

• Fully remote work from home anywhere.
• Flexible schedule to fit around your lifestyle.
• Access to exclusive travel perks and discounts.
• Full training and continuous support provided.
• Friendly, collaborative team culture.