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Remote Call Center Lead Community Impact

Remote / Online - Candidates ideally in
California, Moniteau County, Missouri, 65018, USA
Listing for: Foundation for California Community Colleges
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Non-Profit & Social Impact
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Call Center Lead for Community Impact
Location: California

A leading nonprofit organization is seeking a Call Center Lead for its Community Impact Call Center in California. This remote position focuses on delivering exceptional customer service to support families accessing social services. Responsibilities include organizing staff activities, troubleshooting issues, and ensuring compliance with service quality standards. Ideal candidates will possess strong customer service skills, proficiency in Microsoft Office, and the ability to engage effectively with diverse communities.

Fluency in Spanish is preferred but not required.
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