Customer Service Representative - Remote

Employer Industry: Digital Business Services

• Competitive wages with full benefits including medical, dental, vision, and 401k
• Paid training and paid time off
• Opportunities for career advancement and personal growth within the organization
• Collaborative and engaging work environment with diverse interactions
• Commitment to employee wellness and engagement programs
• Flexibility of remote work for eligible candidates

• Field customer inquiries by providing innovative solutions to various questions and issues
• Deliver excellent customer service through active listening and effective communication
• Handle confidential customer information with sensitivity and care
• Aim to resolve issues on the first call, escalating as necessary
• Track call‑related information for auditing and reporting purposes

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and general knowledge of Windows‑based systems

• Customer service and/or sales experience
• College degree preferred but not required

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.