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Senior Enterprise Customer Success Leader; Remote
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-12
Washington, District of Columbia, 20022, USA
Listing for:
Virtru
Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
A leading data protection company in Washington, D.C. is seeking an experienced Customer Success Manager. This role involves managing a portfolio of about 50 Enterprise and Upper Mid-Market accounts to ensure customer satisfaction and retention. You'll interact with diverse stakeholders, from IT admins to executives, and work closely with cross-functional teams to enhance customer experience. Ideal candidates will have at least 7 years of relevant experience in B2B SaaS, strong analytical skills, and excellent interpersonal abilities.
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Position Requirements
10+ Years
work experience
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