Virtual Receptionist

Virtual Receptionist - Work from Home (Hiring in the US)

Our Virtual Receptionists love their job.

We are passionate about our Virtual Receptionist agents being able to shine and utilize their inner "superpowers" every day by providing the best work environment, pay, and culture. Working at Arsenault allows you to earn an industry-leading income and grow your career from the comfort and convenience of your home. (Learn more about Arsenault here.)

• Work 100% remote, working in the convenience of your home
• Answering calls for a variety of different businesses and professionals
• Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
• Understanding the callers needs and providing business information
• Being part of a team and contributing to continued excellence

• Have strong typing and multitasking skills
• Have access to high-speed internet
• Have the ability to work flexible hours in a quiet setting remotely
• Are a professional and confident communicator with clients
• Are a proficient and confident computer user
• Speak smoothly and confidently in English (bonus if you are bilingual!)

• Experienced professional communicators, verbally and in writing.
• Instruction readers and listeners.
• Caring and respectful of everyone.
• Responsive to change and understanding that there is always room to improve.
• Multitaskers who can balance serving clients directly, too.
• Resourceful and able to navigate learning new things with ease.

• Authorization to work in the United States (if you are US-based) and the ability to pass a background check
• Reliable strong high-speed broadband internet connection
• Strong typing skills: at minimum 40 wpm with 100% accuracy
• A quiet environment for answering calls, plus a headset with a microphone arm attached

We operate 24/7, every day of the year. We hire for both full-time and part-time positions. For part-time positions, you must be available 5 hours a day, 5 days a week (the more the better). Shifts are broken into 2 - 5 hour blocks and are scheduled based on the business needs of Arsenault and its clients, as well as your availability.

• Starting, entry-level rate of $15/hour
• Starting, entry-level rate of $16/hour for bilingual agents who speak fluent English and Spanish
• Paid training
• Healthcare benefits available for agents working 30+ hours weekly

• Employee referral bonus of $150
• Many more team award earning opportunities!

Arsenault is a fully remote workplace. All of our virtual receptionists work from the safety, convenience, and comfort of their own homes.