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Strategic Cybersecurity Customer Success Manager — Remote

Remote / Online - Candidates ideally in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listing for: Pentera
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading cybersecurity firm is seeking a Customer Success Manager to drive customer value and manage strong relationships with high-value enterprise customers. This role requires 5–8 years of experience in Customer Success or Account Management, particularly with global accounts. The ideal candidate will collaborate across teams, advocate for customer needs, and ensure measurable outcomes. A background in cybersecurity or SaaS environments is preferred, along with exceptional communication and analytical skills.

Travel may be required as needed.
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