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Remote Corporate Tax CSM Retain Clients

Remote / Online - Candidates ideally in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Refinitiv
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Remote Corporate Tax CSM - Grow & Retain Clients
A global information services firm is seeking a Customer Success Manager to engage with Concierge and Advisory customers, ensuring they achieve their business objectives. The role requires significant experience in customer success and direct tax, managing engagement strategies, monitoring customer health, and identifying growth opportunities. Candidates should possess strong communication skills, business acumen, and familiarity with tools like Gainsight and Salesforce.

This position offers a flexible work environment and comprehensive benefits.
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