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Senior Customer Service Manager - Babycare; Hybrid/Remote
Remote / Online - Candidates ideally in
Irvine, Orange County, California, 92713, USA
Listed on 2026-03-01
Irvine, Orange County, California, 92713, USA
Listing for:
Crawford Thomas Recruiting
Full Time, Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A leading consumer goods company is seeking a Customer Service Manager in Irvine, CA. This hands-on role focuses on managing customer-facing issues, leading a distributed team, and shaping the company's premium brand voice. Candidates should have over 5 years of customer service experience, ideally in the baby care or CPG sectors. Strong writing and emotional intelligence are crucial for engaging effectively with customers and resolving escalations.
This position supports a hybrid work environment and requires availability during U.S. business hours.
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Position Requirements
10+ Years
work experience
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