Remote SaaS Customer Service Manager: Lead & Scale
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-03-01
New York, New York County, New York, 10261, USA
Listing for:
OperationsArmy
Full Time, Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: New York
A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage customer service operations, improve processes, and ensure outstanding support experiences. The ideal candidate has over 2 years of experience in remote team management and is proficient in tools like Slack and Intercom. This full-time position is fully remote, based in the U.S.
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