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Customer Success Mgr./ CSM Account Manager Technical Support

Strategic Customer Success Leader — Remote

Remote / Online - Candidates ideally in
Leeds, West Yorkshire, ME17, England, UK
Listing for: QAD
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A prominent SaaS company is seeking a Senior Customer Service Manager to drive customer satisfaction and retention in the UK. This fully remote role requires excellent communication and relationship-building skills along with a data-driven approach to customer health metrics. The ideal candidate will have over 8 years of experience and a strong background in enterprise software. Occasional domestic travel may be necessary.

Join a diverse team committed to empowering employees with opportunities for growth.
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