Customer Service​/Tech Support Rep – Financial; Remote

Employer Industry: Customer Service and Technical Support

• Base salary of $15/hr with opportunities for performance-based incentives
• Access to Daily Pay for early pay options
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Opportunities for career growth, with 80% of managers promoted from within
• Work-from-home convenience with a supportive and inclusive company culture
• Participation in various employee resource groups and wellness programs

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Strong focus on building customer relationships
• Proficiency in fast-paced multi-tasking and problem-solving skills
• Must reside in the United States and have a valid U.S. address for residence

• Experience in technical support
• Open availability for scheduling
• Strong computer navigation skills and PC knowledge
• Eagerness to learn new technologies
• A quiet, distraction-free work environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.