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HelpDesk/Support Customer Success Mgr./ CSM Customer Service Rep Bilingual

Remote Onboarding & Adoption Specialist

Remote / Online - Candidates ideally in
Toronto, Ontario, C6A, Canada
Listing for: Daylite
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A client-focused software firm in Toronto is seeking a Customer Onboarding Specialist to guide new customers from signup through early adoption. This role involves conducting onboarding sessions, helping customers achieve early successes, and ensuring a seamless transition from trial to daily use. The ideal candidate will possess strong communication skills, experience in customer onboarding, and an empathetic approach to guiding customers through new workflows.

A proactive and organized working style is essential for success in this role.
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