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HelpDesk/Support Technical Support Customer Service Rep Bilingual

Remote US SaaS Customer Support Specialist

Remote / Online - Candidates ideally in
Toronto, Ontario, M5A, Canada
Listing for: GlossGenius, Inc.
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A tech-driven company is looking for a Customer Support Expert to ensure customer satisfaction throughout their journey. This role involves delivering personalized support primarily via phone and text, understanding customer goals, and collaborating with a dynamic team. Ideal candidates should have at least one year of experience in a customer-facing role, preferably in SaaS, and excellent communication skills. The position offers flexible hours and a supportive work environment.
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