Remote Tier 2 Support Specialist VIP Guests
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-28
Austin, Travis County, Texas, 78716, USA
Listing for:
inKind
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
A customer support service provider is looking for a Tier 2 Support Technician to enhance their customer service operations. The ideal candidate will provide excellent support to end users and clients while displaying strong problem-solving capabilities and communication skills. Responsibilities include handling ticket requests through a CRM platform, maintaining client contact, and providing white glove support. The role is remote, with a schedule from 4 pm to 2 am EST, Saturday to Tuesday, offering a salary of $55,000 to $65,000, depending on experience.
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