Bilingual Service Centre Analyst - Remote/Hybrid
Remote / Online - Candidates ideally in
Montréal, Province de Québec, H2B, Canada
Listed on 2026-02-28
Montréal, Province de Québec, H2B, Canada
Listing for:
CBC/Radio-Canada
Full Time, Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading Canadian media organization is seeking a Service Centre Analyst to provide excellent customer service and support. This hybrid role in Ottawa requires fluency in both English and French and a minimum of two years of customer service experience. Applicants should possess relevant certifications and strong communication skills. You will manage customer inquiries via multiple channels, log interactions in a ticketing system, and work collaboratively to ensure high customer satisfaction.
This position offers opportunities for professional growth within a diverse and inclusive team.
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