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Account Manager

Remote Strategic CSM - Mid-Market SaaS Onboarding & Adoption

Remote / Online - Candidates ideally in
Rome, Italy
Listing for: Jobgether
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Account Manager
Job Description & How to Apply Below
A leading recruitment partner is seeking a High Touch Customer Success Manager in Italy to oversee a portfolio of mid-market clients. You will be responsible for ensuring successful onboarding and adoption of complex SaaS products, collaborating with cross-functional teams, and driving customer retention. The ideal candidate should have over 2 years of customer success experience in B2B SaaS, strong communication skills, and the ability to manage multiple clients.

This role offers competitive compensation and flexible remote work options across Europe.
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