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Customer Support Transformation Lead – Remote

Remote / Online - Candidates ideally in
Newry, County Down, BT34, Northern Ireland, UK
Listing for: Animal Friends
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 70038 - 77000 GBP Yearly GBP 70038.00 77000.00 YEAR
Job Description & How to Apply Below
A leading customer support organization in the UK seeks a Head of Customer Support to drive excellence across voice and digital channels. The ideal candidate will have proven leadership in customer support, a strong track record in meeting operational and strategic KPIs, and a collaborative, data-driven approach to problem-solving.

This role offers a competitive salary ranging from £70,038 to £77,000 and promotes inclusive working environments where all team members thrive.
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