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CRM System

Remote Digital Customer Success Architect

Remote / Online - Candidates ideally in
Springfield, Sangamon County, Illinois, 62777, USA
Listing for: EDB
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    CRM System
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading data and AI solutions provider is seeking a Digital Customer Success Strategist to architect and lead its customer success strategy. This role involves creating automated engagement programs that enhance customer satisfaction and drive adoption across various segments. The ideal candidate has 5+ years of experience in customer success within B2B SaaS environments and is proficient with customer success and marketing automation technologies.

This position offers the chance to make a significant impact on customer journeys and long-term success.
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