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Pre-Licensed Customer Service Representative - Remote
Remote / Online - Candidates ideally in
Pensacola, Escambia County, Florida, 32504, USA
Listed on 2026-02-28
Pensacola, Escambia County, Florida, 32504, USA
Listing for:
Teleperformance USA
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Resolve complex consumer issues and advise first level representatives on high level issues;
Assist policy holders with billing questions and concerns;
Provide support to policy holders with any policy changes requested;
Support policy holders needs by providing recommendations and adjusting as necessary;
Use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines
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