Luxury Travel Client Care Specialist

We are seeking a dependable and detail-oriented Luxury Travel Client Care Specialist to support clients throughout the planning and booking process. This role centers on communication, coordination, and accuracy to ensure each client receives professional, timely, and thoughtful assistance. The position is remote and offers flexibility while working within a structured and supportive team environment.

In this role, you will communicate with clients to gather preferences, budgets, and timelines. You will research destinations, accommodations, and transportation options, assist with itinerary organization, coordinate bookings, and confirm reservations. Maintaining accurate records and providing consistent updates are essential responsibilities. You will also assist clients with documentation needs and itinerary adjustments before, during, and after travel.

This role is ideal for individuals who enjoy delivering high-quality service, staying organized, and supporting clients without sales pressure.

• Communicate with clients to understand needs and expectations
• Research destinations and lodging options
• Coordinate bookings and confirm reservations
• Prepare itineraries and supporting documentation
• Provide ongoing updates and assistance
• Maintain accurate client records

• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to work independently
• Service or hospitality experience preferred but not required

• Flexible remote work structure
• Structured onboarding and training
• Ongoing professional support
• Supportive, team-focused environment