Enterprise Customer Success Manager & Retention
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-28
Austin, Travis County, Texas, 78716, USA
Listing for:
ActivTrak
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Technical Support
Job Description & How to Apply Below
A dynamic technology company is seeking a Customer Success Manager to manage a portfolio of enterprise customers. This remote position requires excellent data analysis and relationship management skills. The successful candidate will drive customer satisfaction and retention through tailored interactions and proactive engagement strategies. Responsibilities include leading renewal conversations, building success plans, and collaborating cross-functionally to address customer needs. A proven track record in customer success with mid-market or enterprise customers is essential.
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