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HelpDesk/Support Technical Support Customer Success Mgr./ CSM

Remote ERP Customer Success Manager for Nonprofits

Remote / Online - Candidates ideally in
Virginia, St. Louis County, Minnesota, 55792, USA
Listing for: Medium
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
A leading technology organization is seeking a Customer Success Manager to support non-profit customers in achieving their goals using the ERP software. This remote role involves relationship building, creating success plans, and collaborating with internal teams to ensure customer satisfaction. The ideal candidate will have a BA/BS, at least two years of relevant experience in customer success or a SaaS role, and a strong technical understanding of ERP systems like Microsoft Business Central or Net Suite.

The position emphasizes effective communication and organization in a fast-paced environment.
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