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Remote Customer Success Manager
Remote / Online - Candidates ideally in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-02-28
Birmingham, West Midlands, B1, England, UK
Listing for:
QAD
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Technical Support
Job Description & How to Apply Below
A leading SaaS company in the UK is seeking a Customer Service Manager to enhance customer satisfaction and drive revenue retention. The role involves building relationships with clients, analyzing health metrics, and coordinating with internal teams to ensure customer success. Ideal candidates should have a Bachelor’s or Master’s degree and 2+ years of experience in enterprise software support. This position is fully remote, offering flexible work hours and the opportunity for occasional travel for customer visits and events.
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