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Customer Service Rep HelpDesk/Support Bilingual

Remote Escalation Tier 2 Member Support Specialist

Remote / Online - Candidates ideally in
Leeds, West Yorkshire, ME17, England, UK
Listing for: Peak Support, LLC
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A customer service-focused company in the United Kingdom is seeking an experienced Escalation Tier 2 Support Specialist to manage high-risk, complex member cases via phone and email. The ideal candidate will excel in sensitive discussions, demonstrate sound judgment, and possess excellent communication skills. A fully remote position, this role offers flexibility and the chance to work in an encouraging, high-performance culture.

Join a team committed to exceptional service and employee satisfaction.
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