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Customer Success Mgr./ CSM HelpDesk/Support

Remote Retention & Renewal Specialist

Remote / Online - Candidates ideally in
Aylesbury, Buckinghamshire, HP19, England, UK
Listing for: Gumtree
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading pet insurance provider based in the UK is seeking a Customer Retention Specialist. This role involves handling retention and renewal calls to ensure customers understand their policy changes. Candidates should have experience in customer retention and possess strong communication and problem-solving skills. The position allows for remote work or one day a week in the Aylesbury office. Benefits include a competitive commission structure and comprehensive wellness support.
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