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Customer Service Rep Technical Support

Remote Customer Service Training Lead

Remote / Online - Candidates ideally in
Singapore
Listing for: Circles
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 20000 - 60000 SGD Yearly SGD 20000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading digital telecom company is seeking a dedicated Customer Service Trainer to enhance frontline service through training and development of BPO vendor teams. This remote role involves designing and refining training programs, implementing quality assurance standards, and analyzing performance data to optimize results. The ideal candidate will have 3-6 years of experience in customer service training, fluency in Arabic and English, and a strong understanding of digital service metrics.

Join the effort to shape a culture of service excellence within a growing organization.
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