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HelpDesk/Support Customer Success Mgr./ CSM

Remote SaaS Renewal & Revenue Retention Specialist

Remote / Online - Candidates ideally in
UK
Listing for: BrightOrder Inc.
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 35000 - 45000 GBP Yearly GBP 35000.00 45000.00 YEAR
Job Description & How to Apply Below
A leading tech company in the UK seeks a Customer Success & Retention Specialist who excels at maintaining customer relationships and driving renewals. You will manage renewals, engage with at-risk customers, and utilize AI tools to enhance productivity. The ideal candidate has 3–5 years in customer success or account management and strong resilience under pressure. This 100% remote role offers a competitive salary between £35,000 and £45,000 and promotes a culture of growth, accountability, and mentorship.
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