Remote Customer Agent; Entry Level
Remote / Online - Candidates ideally in
Riyadh Region, Saudi Arabia
Listed on 2026-02-28
Riyadh Region, Saudi Arabia
Listing for:
SupportFinity™
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Role Overview
We are seeking a motivated Remote Customer Agent (Entry Level) to support customer inquiries and assist with case-based workflows in a fast-paced, remote environment. This role is ideal for individuals looking to start or grow a career in customer support
, operations
, or remote work
, while developing skills in policy adherence
, documentation
, and structured problem‑solving
.
You will help review customer questions, follow established guidelines, and ensure accurate, professional responses—no prior advanced technical experience required.
Key Responsibilities- Respond to customer inquiries via chat, email, or support platforms
- Review basic case details and follow step‑by‑step policies to resolve issues
- Accurately document customer interactions and outcomes
- Identify issues that require escalation and follow proper handoff procedures
- Maintain quality, accuracy, and professional tone in all responses
- Work independently while meeting productivity and quality benchmarks
- No prior experience required (training provided)
- Strong written communication and reading comprehension skills
- Basic computer skills and comfort working with online tools
- Ability to follow instructions, guidelines, and structured workflows
- Reliable internet connection and a quiet remote workspace
- Previous customer service, call center, retail, or hospitality experience
- Interest in remote work, customer experience (CX), or operations roles
- Ability to stay organized and focused in a fully remote environment
- Fully remote / work from home
- Entry‑level position with flexible scheduling options
- Independent contractor or hourly engagement (based on project needs)
- Opportunities for skill development and advancement
Pulse Media
#J-18808-LjbffrPosition Requirements
Less than 1 Year
work experience
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