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Bilingual Customer Service Rep HelpDesk/Support

Student Success Specialist - Education Support

Remote / Online - Candidates ideally in
Daerah Istimewa Yogyakarta, Indonesia
Listing for: Cakap
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading education platform in Indonesia is seeking a Customer Service Representative to assist students with Cakap's features, maintain a high-quality class experience, and conduct surveys on student satisfaction. The ideal candidate will have at least 1 year of customer service experience, fluency in English, and strong administrative and communication skills. This role requires a willingness to work in shifts and be in a work-from-office (WFO) arrangement.
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