Remote Call Center Customer Service Representative

Employer Industry: Business Process Outsourcing (BPO)

• Competitive compensation based on experience, with a variety of benefits and incentives
• Paid Time Off:
  Earn PTO and paid holidays to take the time you need
• Incentives & Rewards:
  Participate in contests with cash bonuses and prizes, including electronics and vacations
• Comprehensive health benefits available after 90 days of employment
• Opportunities for career growth and internal promotions
• Fun, engaging work environment with a casual dress code

• Handle customer inquiries via phone, email, and chat with professionalism
• Provide accurate information about products, services, and policies
• Troubleshoot and resolve customer complaints and issues
• Maintain detailed records of customer interactions and transactions
• Collaborate with team members to improve service delivery

• Must be 18 years or older
• High school diploma or GED
• Previous experience in customer service or a call center environment
• Strong interpersonal and problem‑solving skills
• Ability to work independently and manage time effectively

• Comfortable using multiple software systems simultaneously
• Fluent in both English and Spanish
• High-speed internet and a distraction‑free home office setup
• Flexibility to work various shifts, including evenings and weekends

#Business Process Outsourcing  #Customer Service #Remote Work #Career Growth #Competitive Benefits

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