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Remote IT Service Desk Specialist
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-02-27
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
Cayuse Holdings
Remote/Work from Home
position Listed on 2026-02-27
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology service provider is seeking a Service Desk Agent to deliver outstanding customer service remotely. This role requires strong communication and problem-solving skills, along with experience in tech support. Key responsibilities include troubleshooting technical issues, managing customer interactions, and ensuring customer satisfaction. Candidates should have at least a high school diploma and preferably a few years of related experience;
proficiency with Service Now is a plus. Join this dynamic team and support clients effectively.
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