Telephone Operator | Remote

Join to apply for the Telephone Operator | $70/hr Remote role at Crossing Hurdles

This range is provided by Crossing Hurdles. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.

$40.00/hr - $70.00/hr

Position: Telephone Operator

Type: Hourly Contract

Compensation: $40–$70/hour

Location: Remote

Duration: Approximately 3–4 weeks

Commitment: 10-40 hours/week, fully asynchronous and flexible scheduling

• Use your professional experience to design questions and training content for AI models in the telecommunications domain
• Evaluate AI‑generated responses related to call handling, switchboard operations, emergency protocols, and customer assistance
• Provide detailed feedback on accuracy, clarity, and relevance of AI outputs
• Help train AI systems on tasks such as directory updates, relay services for the deaf and hard of hearing, toll charge recording, and special billing assistance
• Collaborate asynchronously with research teams to improve AI understanding of real‑world telecom workflows

• Strong experience as a Telephone Operator, including hands‑on work with switchboards, signal lights, call routing, and emergency assistance
• Experience in roles such as 411 Directory Assistance Operator, PBX Operator, Toll Operator, or similar
• Strong writing skills and comfort using computer applications and digital platforms
• Access to a desktop or laptop computer (Chromebooks not supported)

• Upload resume
• Participate in AI interview (10 min)

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Customer Service and Research

Industries: Telecommunications and Telephone Call Centers

Referrals increase your chances of interviewing at Crossing Hurdles by 2x

Apply BELOW