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Compassionate Helpline Adviser
Remote / Online - Candidates ideally in
Dover, Kent County, CT16, England, UK
Listed on 2026-02-24
Dover, Kent County, CT16, England, UK
Listing for:
Morgan Jones Recruitment Consultants
Full Time, Remote/Work from Home
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A recruitment agency is seeking a Helpline Adviser in Dover. This role requires handling inbound support calls with compassion and professionalism, escalating safeguarding concerns, and guiding callers to appropriate services. Ideal candidates will have strong communication skills, attention to detail, and preferably some prior experience in customer service. A 5-week training program is provided, and hybrid working is available after three months.
This position offers a competitive salary and additional benefits such as a pension and referral bonus.
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