Entry Level Training Associate - WFH

We’re looking for driven, people-focused individuals who enjoy meaningful conversations and want to build a lasting career helping others. This remote position combines customer service, scheduling, and client education — all designed to help families access the benefits they’ve requested.

No cold calling. No door-to-door work. Just genuine, purpose-driven interaction with people who are already waiting to hear from you.

For more than six decades, our organization has partnered with thousands of unions and professional groups across North America — representing over five million working families. These partnerships ensure that members and retirees have access to permanent benefit programs that protect what matters most.

With a long-standing reputation for financial strength, trust, and service excellence, we take pride in creating an environment where our people grow personally, professionally, and financially.

• Contact members who have requested program information to arrange virtual or phone appointments

• Review available options, answer questions, and guide members through next steps

• Maintain organized digital records and ensure accuracy in all communications

• Take part in mentorship and ongoing training to strengthen communication and leadership skills

• Collaborate with team members to maintain a positive, supportive culture

• Weekly pay with bonuses and advancement potential

• Average first-year income: $55,000+

• Flexible scheduling and remote work flexibility

• Health benefits and long-term residual income opportunities

• Comprehensive training and mentorship programs

• Annual company-paid travel incentives (previous destinations include Cancun, Puerto Rico, Las Vegas, Disney, and the Bahamas)

• A clear path for growth into leadership roles

• Clear communication and strong interpersonal skills

• Dependable time management and self-motivation

• High school diploma required; further education a plus

• Customer service or sales experience helpful, but not necessary

• Professional, coachable, and eager to learn new skills

To maintain flexibility and safety, all interviews and onboarding are conducted virtually through video conferencing.

If you’re looking for a remote career with real growth, consistent support, and the ability to make a difference, we’d love to hear from you.

Apply today and start a path where your communication skills can truly make an impact.