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Strategic CSM: Onboarding Remote
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-02-14
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
Equiem
Remote/Work from Home
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
A leading technology firm is seeking a strategic Customer Success Manager to oversee a portfolio of customers in North America. The role involves guiding clients from onboarding to achieving measurable outcomes, ensuring engagement, and identifying upsell opportunities. This position allows for 100% remote work within the US East Coast, and some local travel may be required. The ideal candidate has 3–5 years of experience in Customer Success or similar roles, preferably in a SaaS environment, and is fluent in English.
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