Customer Service Specialist - Work From Home
Remote / Online - Candidates ideally in
East Northport, Suffolk County, New York, 11731, USA
Listed on 2026-02-10
East Northport, Suffolk County, New York, 11731, USA
Listing for:
GeneDx
Full Time, Remote/Work from Home
position Listed on 2026-02-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, English Customer Service
Job Description & How to Apply Below
[Customer Support / Remote] - Anywhere in U.S. / Up to $26 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist at Gene Dx, you will:
Respond promptly and professionally to inbound calls and emails from patients and healthcare providers;
Address and resolve customer inquiries and concerns with empathy and understanding;
Document all customer interactions accurately and thoroughly in the company database;
Troubleshoot technical issues and provide guidance on product usage;
Provide exceptional customer service and maintain a positive and helpful attitude at all times
Hiring Immediately >>
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