Patient Service Agent Remote

Patient Service Agent - Full Time - Remote

Find your calling at Mercy! Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette.

• Schedule patient appointments
• Take patient messages
• Provide general information regarding visit instructions and expectations
• Maintain a calm, pleasant, professional attitude
• Deliver excellent customer service using exceptional telephone etiquette

• Education: High School Diploma or Equivalent
• Experience: Customer Service experience
• Other Skills and Knowledge: Basic computer skills, Data Entry
• Other Skills and Knowledge: Professional, courteous, and compassionate attitude, ability to multi-task, type 60 wpm

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.

We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.