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Remote Customer Success Team Lead — Retention
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-02-07
New York, New York County, New York, 10261, USA
Listing for:
Scilife
Remote/Work from Home
position Listed on 2026-02-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Location: New York
A growing SaaS company in life sciences is seeking a Customer Success Team Lead to manage its Customer Success and Support teams while directly engaging with customers. The role focuses on customer retention, renewals, and leading a team to ensure clients achieve their desired outcomes. Ideal candidates have 5+ years of relevant experience and strong leadership skills. The company offers competitive compensation and a fully remote work environment across EMEA, fostering a collaborative team culture.
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