Sales Support Coordinator - Remote

Employer Industry: Cruise and Travel Industry.

• Salary up to $17.74 per hour
• Cruise and travel privileges for you and your family
• Comprehensive health benefits
• 401(k) plan and employee stock purchase plan
• Opportunities for training and professional development, including tuition reimbursement
• Supportive work culture focused on compliance and employee well‑being

• Serve as the primary contact for non‑revenue related requests from Personal Cruise Consultants (PCC) guests, providing comprehensive information and resolving inquiries
• Efficiently manage incoming department calls, emails, and voicemails to ensure prompt responses
• Proactively make outbound calls to PCC guests to enhance communication and guest satisfaction
• Assign incoming new guest leads evenly among PCCs, adhering to established guidelines
• Step in to resolve issues in the absence of the assigned PCC, assisting with tasks such as cruise pricing and payment collection

• Minimum of one (1) year experience in customer service or sales roles
• Experience in the travel and hospitality industry is preferred
• Experience in a high‑volume call center is preferred
• Strong interpersonal skills with a proven ability to interact positively with individuals at all levels
• Excellent organizational skills and ability to work independently

• Familiarity with products, POLAR, and Siebel technology
• Proven track record of personal goal achievement and support to department objectives
• Strong attention to detail and ability to maintain focus despite distractions
• Self‑motivated, quick learner, and a self‑starter

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.