Virtual Customer Service Representative; Part-time NIGHT

Must be a US Resident and eligible to work legally in the US to be considered

Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.

We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.

Customer Care Representative Part-time

Job Description:

Do you have a passion for helping people? Be a part of a company that invests in its employees’ growth and development. Endurance is looking for Remote Customer Service Representatives with a positive attitude and attention to detail to facilitate inbound calls. As a Representative, you will be required to update administrative details of customer accounts and/or direct calls to the appropriate department as needed.

Key Responsibilities:

• Handle high volume of inbound calls from customers and direct them to the proper departments if applicable
• Work closely with other departments to ensure a positive customer experience
• Strong problem-solving skills to quickly identify the root cause of customer issues and resolve when necessary
• Help explain contract details
• Manage existing customer relationships that give our customers peace of mind and worry-free driving
• Process payments and set up payment arrangements to resolve customer accounts
• Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.

Key to Success:

• Excellent customer service, communication, and listening skills
• Can work in a fast-paced environment, under pressure, and with other employees
• General computer and typing skills
• Passion for customer service and quality work
• Must be focused and reliable
• Ability to prioritize, Organize and multitask.
• High School diploma or GED required.
• Bilingual (Spanish/English) is a plus.

The candidate(s) offered this position will be required to submit to a background investigation.

Compensation: $20.75/hour

Our Benefits Include:

• Paid training.
• Voluntary Life Insurance
• Internet Stipend
• Equipment included

Preferred

Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

What you can expect:

• Flexible Schedule with Weekly Pay
• 100% Remote Position
• Weekly Trainings lead by Top Leaders
• Life Insurance
• Health Insurance reimbursement
• Industry-leading resources and technology