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Customer Success Mgr./ CSM HelpDesk/Support

Remote Associate Director, Customer Success

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Optum
Remote/Work from Home position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 112700 - 193200 USD Yearly USD 112700.00 193200.00 YEAR
Job Description & How to Apply Below
A healthcare services company in Nashville seeks an Associate Director, Customer Success. This role focuses on defining customer success strategy for Enterprise Imaging Cloud solutions, enhancing customer retention and satisfaction while leading the Customer Success Manager team. Ideal candidates have over 5 years in customer success and familiarity with platforms like Gainsight. Flexibility for remote work is provided, alongside a comprehensive benefits package with competitive salary ranging from $112,700 to $193,200 annually.
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Position Requirements
10+ Years work experience
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