Remote Insurance Customer Service Representative; Unlicensed

Employer Industry

Business Process Outsourcing (BPO)

• Opportunity for career advancement and growth within the organization, including roles such as Supervisor and Trainer
• Competitive compensation and benefits packages designed to reward hard work
• Paid Time Off (PTO) and paid holidays to promote work‑life balance
• Incentives and rewards including cash bonuses and prizes for performance
• Comprehensive health benefits available after 90 days of employment
• Engaging and collaborative work environment with a casual dress code

• Handle inbound and outbound customer contacts in a courteous and professional manner
• Utilize training and knowledge to accurately answer customer inquiries and sell appropriate products and services
• Listen to customer needs, resolve issues, and provide effective solutions
• Document and process customer orders accurately in internal systems
• Participate in meetings and training to stay updated on program knowledge and procedures

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite and the Windows operating system

• One (1) year of experience in customer service, technical support, or similar roles in a contact center environment
• State or Federal work experience

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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.