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Housing Officer: Frontline Tenancy & Community Advocate; Remote
Remote / Online - Candidates ideally in
Maidenhead, Berkshire, SL6, England, UK
Listed on 2026-02-06
Maidenhead, Berkshire, SL6, England, UK
Listing for:
Housing Solutions
Full Time, Remote/Work from Home
position Listed on 2026-02-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Overview
A community-driven housing association in Maidenhead is seeking a Housing Officer to provide exceptional front-line tenancy services. This role involves engaging with residents, resolving tenancy issues, and offering guidance while maintaining strong tenant relationships. The ideal candidate will have experience in customer service, excellent communication skills, and a passion for helping others. This full-time position includes a 12-month fixed contract with competitive pay and benefits, and supports a hybrid working model.
Responsibilities- Engage with residents and deliver front-line tenancy services
- Resolve tenancy issues and provide guidance to tenants
- Maintain strong tenant relationships and ensure high standards of service
- Experience in customer service
- Excellent communication skills
- Passion for helping others
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