Customer Relations Specialist- Work From Home
Remote / Online - Candidates ideally in
Oregon City, Clackamas County, Oregon, 97045, USA
Listed on 2026-02-05
Oregon City, Clackamas County, Oregon, 97045, USA
Listing for:
GN ReSound
Full Time, Remote/Work from Home
position Listed on 2026-02-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $21 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Relations Specialist at GN ReSound, you will:
Handle consumer inquiries via phone and email regarding manufacturer policies and product information;
Direct consumers to Hearing Care Professionals for answers to their inquiries as appropriate;
Research inquiries by consumers regarding history of hearing aids, accessories, and parts;
Perform outbound calls to consumers who require follow-up on inquiries;
Collaborate with local customer facing departments as necessary to resolve consumer issues and maintain positive customer relationships;
Document all consumer interactions in systems designated by the company.
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