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Bilingual Customer Service Rep

Remote Bilingual Student Support Specialist

Remote / Online - Candidates ideally in
Virginia Beach, Virginia, 23450, USA
Listing for: Cengage Group
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-02-04
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 39000 - 43000 USD Yearly USD 39000.00 43000.00 YEAR
Job Description & How to Apply Below
An educational services company based in Virginia Beach is seeking a Tier 2 Student Advisor to provide high-quality support to learners. This role requires exceptional customer service skills, managing a high volume of interactions, and resolving issues efficiently. Candidates should have 1-2 years of experience in customer service, be empathetic, and demonstrate strong communication skills. This position offers a salary range of $39,000 to $43,000 annually, with a focus on providing personalized learner support and advocacy.
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