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Customer Service Rep

Remote Public Utilities Investigator - Customer Service

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: Public Utilities Commission of Ohio
Remote/Work from Home position
Listed on 2026-02-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25.77 USD Hourly USD 25.77 HOUR
Job Description & How to Apply Below
A state regulatory agency in Ohio is seeking a Public Utilities Customer Service Investigator to address consumer utility complaints and ensure compliance with regulations. The role includes handling hotline inquiries, investigating issues, and educating customers. Ideal candidates should have call center and utility experience, strong communication and analysis skills. This position follows a hybrid work model, allowing flexibility in work arrangements.

The starting salary is $25.77 per hour with opportunities for advancement and additional benefits.
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