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Customer Service Rep

Remote Patient Care Agent – Level 1

Remote / Online - Candidates ideally in
Seven Hills, Cuyahoga County, Ohio, USA
Listing for: MEDcallUS
Remote/Work from Home position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A specialized medical contact center is seeking a Customer Service Agent – Level 1 to handle patient calls with empathy and accuracy. This role focuses on ensuring smooth communication between patients and healthcare providers while maintaining confidentiality and compliance with HIPAA regulations. Candidates are expected to have strong communication skills, customer service experience, and the ability to handle high call volumes.

Flexible scheduling and growth opportunities are offered in a collaborative and supportive environment.
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