Remote OCCC Customer Service Agent_Retention
Remote / Online - Candidates ideally in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-02-03
Virginia, St. Louis County, Minnesota, 55792, USA
Listing for:
HomeTeam Pest Defense
Remote/Work from Home
position Listed on 2026-02-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Call Center / Support
Job Description & How to Apply Below
Overview
Employer Industry: Pest Control Services
Why consider this job opportunity:
- Competitive pay at $20 per hour plus a 3% sales commission
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Comprehensive four-week training program to equip you with essential skills
- Engaging work environment with gamification methods to boost performance and morale
- Chance to make a positive impact by helping customers maintain a safe living and working environment
- Address and resolve customer issues with empathy and professionalism
- Utilize strong negotiation and customer service skills to retain customers
- Offer alternative solutions and customized programs to meet customer needs
- Maintain detailed records of customer interactions and retention efforts
- Collaborate with internal teams to ensure seamless service delivery
- High School Diploma or GED
- 1-2 years of customer service experience within or outside a call center
- Completion of a Culture Index assessment
- Verification of internet speed and ability to pass a computer assessment
- Excellent interpersonal and communication skills
- Strong computer skills in various software and web-based applications
- Proficient in Microsoft Office
- Comfortable working in a high-volume role
- Empathy and patience when dealing with customer concerns
- Ability to work independently and as part of a team
#Pest Control #Customer Service #Remote Work #Career Opportunity #Competitive Pay
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