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Customer Service Rep HelpDesk/Support Bilingual Call Center / Support

Remote iPay Support Agent — First-Call Resolution

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Jack Henry & Associates, Inc.
Remote/Work from Home position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
A technology solutions company is seeking a Customer Support Representative for its iPay Solutions Contact Center in Louisville, KY. This role primarily involves providing exceptional customer service via phone and chat to users of digital banking products. Candidates should have at least 1 year of customer service experience and must reside within a 70-mile radius of designated office locations. This is a remote opportunity with some training requirements onsite at the start.
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