Customer Care Specialist - Work From Home
Remote / Online - Candidates ideally in
Irmo, Richland County, South Carolina, 29063, USA
Listed on 2026-02-03
Irmo, Richland County, South Carolina, 29063, USA
Listing for:
Clear Captions
Remote/Work from Home
position Listed on 2026-02-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Respond to and manage inbound customer inquiries;
Work closely with Clear Captions customers to provide feature training related to products and services;
Meet weekly/ monthly metrics related to service level, performance, and customer satisfaction;
Manage customer contacts within Salesforce CRM and adhere to standard operating procedures for data capture.
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